Free shipping across US & Canada

Return Policy

Return Policy

Items shipped from Limolin can be returned within 30 days of receipt of shipment.

Please note that:

  • Our liability is limited to 30 days after delivery,
  • We only accept the return of the items in original condition.
  • If you received a damaged or defective item, you should inform us within 10 days to receive a replacement or a pre-paid return label for a full refund.
  • If the item is returned to us due to the wrong shipping address, being undeliverable, refused, or unclaimed, we will deduct the shipping cost as a restocking fee.
  • Please contact Limolin to receive a prepaid return label for your return. Please note if the reason for the return is not a result of a Limolin error, the cost of the return may be deducted from your refund
  • We are not responsible for any customs and brokerage fees that the courier company charges for international destinations. (Outside Canada)
  • If you received a damaged (broken or missing parts) item, you must inform us within five days of delivery, and we will provide either a replacement or prepaid return label, and the returned item will not be subject to a restocking fee
 Return Request Restocking Fee
The buyer changes their mind about a purchase and returns an item in the original condition within the return window No restocking fee
The buyer changes their mind about a purchase and returns a non-media item within the return window but the seller receives the item used, damaged or materially different than how it was originally shipped to the buyer. Yes. Up to 50% of item's price
The buyer changes their mind and returns open software or video games. Yes. Up to 100% of item’s price

 Canada Office:

15 West Pearce Street, Unit 1

Richmond Hill, Ontario, L4B 1H6

 

US Office:

4490 Delancey Drive, Suite 6

Las Vegas, NV, 89103